GENERAL QUESTIONS
What is Suzikart?
Suzikart is an online marketplace created with a simple mission — to serve people by providing quality products at affordable prices. Our focus is not just selling products, but building long-term trust through reliable service and customer satisfaction.
Is Suzikart a genuine website?
Yes. Suzikart is a genuine online platform committed to transparency, secure payments, and customer support. We believe trust is earned through honest service and consistent quality.
Why should I shop from Suzikart?
We focus on:
Quality-checked products
Affordable pricing
Reliable delivery
Dedicated customer support
Our goal is to make online shopping simple, safe, and satisfactory.
ORDERS & DELIVERY
How can I place an order on Suzikart?
You can place an order by selecting your product, adding it to the cart, and completing checkout using available payment options.
How can I track my order?
After placing an order, you can track it using the Track Order option available on our website.
What are the delivery timelines?
Delivery timelines vary depending on product and location. Estimated delivery details will be shared during checkout and order confirmation.
Do you deliver across India?
Yes, we deliver to most locations across India. Availability depends on courier service coverage.
PAYMENTS
What payment methods are accepted?
We accept secure online payments through trusted payment gateways. Available options will be shown at checkout.
Is online payment safe on Suzikart?
Yes. All payments are processed through secure and encrypted payment gateways. Suzikart does not store your payment details.
RETURNS & REFUNDS
What is your return policy?
We offer returns on eligible products as per our Refund & Returns Policy. Please check the policy page for detailed conditions.
How long does a refund take?
Once the returned product is received and approved, refunds are processed within the stated timeframe mentioned in our refund policy.
SUPPORT & CONTACT
How can I contact Suzikart support?
You can reach us through:
Contact Us page
Email support
WhatsApp support (where available)
Our support team is always ready to assist you.
What are your support hours?
Support hours are mentioned on the Contact Us page. We respond as quickly as possible to all queries.