At Suzikart, our priority is to ensure that every order reaches our customers in a safe, timely, and reliable manner. We believe that good service includes clear communication about shipping timelines and processes, so our Shipping Policy is designed to be transparent and customer-friendly.
SHIPPING LOCATIONS
Suzikart currently delivers products across India.
As we grow, we aim to expand our delivery network to serve more regions and customers worldwide.
Availability of delivery may depend on:
Customer’s delivery address
Courier partner serviceability
Product type and size
ORDER PROCESSING TIME
Orders are usually processed within 1–3 business days after order confirmation
Orders placed on weekends or public holidays may be processed on the next working day
Processing time may vary depending on product availability and verification requirements
DELIVERY TIME
Estimated delivery time is generally 5–7 business days after dispatch
Delivery timelines may vary based on:
Customer location
Courier partner operations
Weather conditions or unforeseen circumstances
Suzikart always aims to deliver orders as quickly as possible without compromising on safety and quality.
SHIPPING CHARGES
Shipping charges (if applicable) are clearly displayed at checkout before payment
Free shipping may be available on selected products or on orders above a specified value, as mentioned on the website
Any applicable shipping charges are non-refundable unless the return is due to an error from our side
ORDER TRACKING
Once an order is shipped:
Customers will receive tracking details via email or SMS
Orders can be tracked using the Track Order page on our website
Tracking information may take some time to update after dispatch
DELIVERY PARTNERS
Suzikart works with reliable third-party courier partners to ensure smooth and timely delivery. Delivery is subject to courier partner serviceability and operational conditions.
DELAYED OR UNDELIVERED ORDERS
In rare cases, delivery may be delayed due to:
Incorrect or incomplete address details
Courier partner issues
Natural calamities or unforeseen events
If an order cannot be delivered, our support team will contact the customer to resolve the issue.
ADDRESS ACCURACY
Customers are requested to provide complete and accurate delivery addresses at the time of placing the order. Suzikart will not be responsible for delays or non-delivery due to incorrect address details provided by the customer.
NEED HELP?
If you have any questions related to shipping or delivery, please reach out to us through the Contact Us page. Our support team is always ready to assist you.
OUR COMMITMENT
Suzikart is committed to serving customers with honesty, transparency, and care. Shipping is not just a logistical step for us — it is a part of our promise to deliver value and trust with every order.